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If the above troubleshooting steps don't resolve the issue, you may need to try more advanced solutions:

Reset NVRAM/PRAM:

Turn your Mac's Bluetooth off and back on.

The Magic Mouse relies on capacitive touch, similar to an iPhone screen. Oils, moisture, or dirt on the surface can block touch registration. Turn off the mouse.

This is a powerful solution for persistent software conflicts. Your Mac uses property list ( .plist ) files to store settings for the mouse. If these files become corrupt, they can cause erratic behavior, including scrolling issues.

Ensure that the option is active and that the scrolling speed is not accidentally set to the lowest level. 7. Clear Corrupted System Preference Files (PLIST)

Turn off your Mac. Press and hold the Power button until you see "Loading startup options." Select your drive, hold the Shift key, and click Continue in Safe Mode .

Is your Magic Mouse the , or does it use removable AA batteries ?

Press to open Spotlight, type Terminal , and press Enter . Type the following command exactly as shown: killall Dock

If you have cleaned the surface, reset the Bluetooth connection, toggled the settings, and ensured a full charge, yet the cursor moves but scrolling remains dead, you may be facing a hardware failure. The top glass surface of the Magic Mouse is essentially a large trackpad; if the digitizer has failed, the mouse will track movement but will not register touches.

: Use a soft, lint-free cloth to gently clean the glass top of the mouse, as dirt or oils can interfere with touch gestures. Software & Settings (macOS)

If your mouse is connected but refusing to scroll, the underlying macOS processes responsible for handling gestures or Bluetooth communication might be frozen. You can restart them via the Activity Monitor or Terminal. Restart the Bluetooth Daemon

A dirty surface confuses the capacitive touch sensor. It might register a click, but it won't register the directional movement of a scroll.

When a Magic Mouse reaches low power (typically below 10%), it may disable certain power-intensive features like gesture support and scrolling to preserve basic tracking and clicking.