Install the USB Burning Tool on your PC. This typically installs the necessary drivers for your computer to recognize the TV box in recovery mode.
| Error Code | Meaning | Verified Fix | | :--- | :--- | :--- | | [0x00101004] | Identify failed | Wrong USB port. Use USB 2.0. Try the other USB port on the MXQ box. | | [0x00302002] | Downloading image error | Bad USB cable. Buy a high-quality USB 3.0 A-to-A cable. | | [0x30201004] | Check bootloader error | You need to short the NAND pins. (Advanced: Ground pins 29 & 30 on the NAND chip briefly). | | [0x10105002] | Erase bootloader failure | You checked “Erase Bootloader” – uncheck it. Retry. |
Flashing the wrong firmware can permanently "brick" your device. Method 1: Flashing via PC (Amlogic USB Burning Tool) mxq pro 4k firmware update via usb verified
Open the box and read the near the RAM chips or WiFi module.
A .img file specifically for your chipset and board version. Flashing Software: For Amlogic chips: Amlogic USB Burning Tool . For Rockchip chips: FactoryTool or RKBatchTool . 3. The Flashing Process (Amlogic Example) Install the USB Burning Tool on your PC
Once the software recognizes the device (usually indicated by a "Connect Success" message), click Start . The process usually takes 3 to 10 minutes.
If you are unsure of the firmware, some users open the casing to read the version number printed directly on the green PCB (motherboard) to find an exact match online. Use USB 2
: Do not disconnect the cable or power until the progress bar reaches 100% and shows a "Success" message.
The most critical step is ensuring the firmware matches your device's . "MXQ Pro 4K" is a generic brand name used for boxes containing different processors. Use an app like AIDA64 or CPU-Z (available on the Play Store) to identify your SoC (System on a Chip). Common versions include: Amlogic (e.g., S905, S905W, S905X) Rockchip (e.g., RK3229)
to your TV and power it on. The first boot can take up to 5–10 minutes as it initializes the new system. Troubleshooting Verified Issues
What is printed inside your box or system settings?