The dongle’s firmware may be outdated, or the CM2 service is not running. Fix:
: In the main interface, you will see a list of options. Select Read Dongle Info first to check your current firmware version and serial number. Click Process .
Allows you to update your dongle to version 3.01 or higher to support new, locked phone models. cm2 dongle manager 181 install
: Choose your preferred language from the initial drop-down menu and click OK .
Helps in installing signed drivers, preventing "unknown device" issues in Device Manager. Step-by-Step Installation & Update Guide The dongle’s firmware may be outdated, or the
Reinstall the USB Smart-Card drivers and try a different USB port.
CM2 Dongle Manager is a software application designed to manage and configure the CM2 dongle. The dongle is a small hardware device that connects to your computer via a USB port and enables communication with mobile devices. The manager software provides a user-friendly interface to configure the dongle, update firmware, and troubleshoot any issues that may arise. Click Process
Inside the application, look for the section. Click on the Update button.
: Get the latest Dongle Manager from the official Infinity-Box support site .
Ensure the manager has internet access and your antivirus is disabled. Downloads & Support - Infinity-Box