Once your printer is in Service Mode, close all other printing applications and open the v3800 utility. Resetting the Waste Ink Counter Look at the top section labeled . Locate the Clear Ink Counter region.
Before you begin:
A "A function was finished" confirmation dialog box will pop up. Click . Verifying the Reset Go to the Print section at the top of the tool interface. Click the EEPROM button.
| Error Code | Meaning | Solution | |------------|---------|----------| | | The Service Tool does not support the requested operation | The tool version does not support that specific function for your printer model. Try a different version or ignore if the main reset worked. | | 005 | Service Tool cannot detect the printer | Check USB connection, re-enter Service Mode, wait for the power LED to stop flashing before running the tool. | | 006 | Printer is not in Service Mode OR the tool does not support this printer | Re-enter Service Mode carefully. If error persists, the tool is incompatible with your model. | | 007/009 | Multiple errors preventing Service Mode entry | Resolve other issues first (e.g., low ink, paper jams, hardware failures) before attempting service mode operations. |
In many cases, Error 002 can be safely ignored if the waste ink reset succeeded, as not every function is available for every model.
Press the button 5 times (or 6 times for some MG-series models). canon service tool v3800
Press and hold the Stop/Reset button, then press and hold the Power button.
Always verify compatibility with your specific printer model before using any Service Tool.
The Canon Service Tool v3800 is a dedicated maintenance software designed by Canon for service technicians, leaked or released publicly for users to manage printer EEPROM settings. It allows users to perform low-level diagnostics and resets that are not available through standard printer drivers.
| Error / Issue | Potential Cause | Possible Solution | | :--- | :--- | :--- | | | The printer is not in Service Mode. | Ensure the printer is in Service Mode correctly. | | Error 005 | Communication error, often a driver issue. | Reinstall the printer driver and try a different USB port. | | Error 006 / 007 / 009 | Incompatible version with your printer. | Your tool version does not support your printer model. Find a newer version. | | Printer not recognized | USB driver not installed correctly. | Unplug and reconnect the USB cable, restart the computer. | | Reset fails | The tool is not compatible. | This is common. Try a different version of the Service Tool (e.g., V3400, V4718). |
To resolve this issue without paying for expensive professional repairs, technicians and advanced users rely on the . This specialized software communicates directly with the printer's firmware to reset internal counters and perform deep maintenance operations. What is Canon Service Tool v3800? Once your printer is in Service Mode, close
To successfully reset your printer, you must first boot the machine into its hardware . The tool will not recognize your printer if it is turned on normally. Step 1: Enter Service Mode on Your Printer
If the tool encounters an issue during use, it may display the following errors: Canon service tool v2000 | Page 11 - PrinterKnowledge
Keep holding the button, but release the Stop/Reset button.
For most Canon inkjet printers, the procedure is:
The tool can also perform other critical maintenance functions, including: Before you begin: A "A function was finished"
The printer must be placed into before the Service Tool can communicate with it. This is a special diagnostic state that bypasses normal firmware restrictions.
The currently on your screen (e.g., 5B00, P07, E08) The Windows operating system version you are using
Resets the Waste Ink Absorber Counter (Main and Platen).
The is a specialized utility used to perform maintenance tasks on Canon inkjet printers, most notably for resetting the Waste Ink Absorber counter (error code 5B00). While it is based on official Canon engineering software, it is generally not distributed to the public through the Official Canon Support site; instead, it is primarily available through third-party technician forums or specialized download mirrors. Core Functions